The Laptop Clinic builds reputation of the ability of our staff. Which ever branch you choose to visit, you will find professional and friendly staff capable of helping you.
Susan is a qualified teacher, specialising in IT. She is our senior administrator. Apart from
the day to day running, Susan is also very capable of many complicated repair procedures and is now
working hard on the diagnostics side.
Mark. Software and Networking technician:
Mark has 30 years experience with computers and networking. Working out of London supplying level 2
and level 3 IT support to some major companies, he has a vast knowledge. Recently Mark had his own shop
in Lytham St Annes but changes to the local area eventually forced him to close down and go
mobile to enable him to provide competitive services. We are very proud to have Mark on board.
Johnathan. 2nd Tier Engineer.
Johnathan is a 2nd year Computer Science degree student of Lancaster University. He provides
excellent bench support and has become an integral member of the technical team. Since his
involvement, he has gained very specific skills in virus and spyware removal, disassembly procedures and
motherboard level diagnostics. He works between both shops dependant on work loads.
Paul. Co-owner and Senior engineer.
Paul has worked in the computer industry for 22 years plus 4 years at the University of Natal graduating with a
Computer Science Degree. He is also Gold level certified by Microsoft (MCSE) and has certification from Toshiba, HP,
Fujitsu Siemens, Packard Bell, IBM and Compaq.
Chris. Bench Engineer.
Chris is our Mr. Logic. Able to identify board level failures in the manner of Data identifying problems on the
Starship Enterprise. Seriously though, Chris provides first class support to Paul and as a team, not many laptops
will beat them.
Conner. Technical Assistant
Conner has just started with us. He is young, bright and eager to learn. About to go to Sixth form, he will work
part time at the Vicarage Lane branch. Initially he will learn all the fundamental procedures and ultimately we know his
desire to be a part of the industry will make him another prized asset.
Jon F. 2nd Tier Software Technician MAC Capable
Every now and then somebody comes along that actually makes a difference. Jon is one of these people. Absolutely dedicated to providing first class workmanship and an enthusiasm with our many clients Jon is a very capable young man and we are so happy he chose us to work for.
Richard. Senior administrator, Welcome Branch
We are privileged to have known Richard for many years now and have always known he was perfect for our very busy Welcome branch. His admin skills and calm front complete the Vicarage Lane team. It's a pleasure to finally have him on board.